Please rest assured that AOBIO offers support via phone, email, remote desktop and live chat on our homepage. 

If you would like a callback service, simply leave your phone number with your request. 

 

Why is it recommended to contact us via Live Chat or Email?

  • We usually need to send you some information such as hyperlinks of videos, software or online guides, etc. It would help us to solve your problems better.
  • When encountering problems that are difficult to describe clearly, it’s always welcome to send us a photo or short video. That will useful for our technicians to solve the problem.
  • Giving us a short description of your request allows us to pick the right AOBIO expert who is familiar with your particular scenario.
  • There is no time limit on our customer interactions via live chat or Email so we can take our time to deal with your problem comprehensively and would never rush to the "next call."

We will work hard to make you satisfied with our products, and look forward to serving you.